Virtual Instruments
Browse Products
Collections
New Products
Training Courses

Submit a Support Request


Featured Support Articles

macOS Mojave 10.14 Support for SONiVOX Products

How can we help?
You must select an inquiry type
Contact Information
First name is required
Last name is required
You must provide a valid email address
Country is required

Some questions can be resolved most quickly via telephone. In order for us to provide you the best support possible, please provide a telephone number where we can reach you during our business hours.

Product Information
You must choose a product
You must enter your date of purchase
You must choose a place of purchase
Computer Information
Order Info:
Your Message
You must provide a question or problem description

Please upload any documents that may help us to resolve your inquiry quickly. A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.



Phone

(401) 658-5773

Support Hours

We are available to help you 8:30am - 6:30pm EST Monday through Friday (except holidays).

Tips Before You Call

Before you contact support please visit our frequently asked questions page and our knowledge base which may help to answer your question quickly.

Please have your product documentation with you, including serial number.

When calling for help using a product, have your system powered on, and software running whenever possible.

Install any available updates for your product.