Submit a Support Request


Featured Support Articles

macOS 10.15 Catalina Support for SONiVOX Software

Need to recover or reset a license?

Please first check out our Self Service options available here.

If you are unable to resolve your issue. Please send your proof of purchase and if known software serial to softwaresales@sonivoxmi.com

If you received your software from one of our hardware partners please visit your account with them to obtain your serial.

For all other support inquiries please use this form.

How can we help?
You must select an inquiry type
Contact Information
First name is required
Last name is required
You must provide a valid email address
Country is required

Some questions can be resolved most quickly via telephone. In order for us to provide you the best support possible, please provide a telephone number where we can reach you during our business hours.

Product Information
You must choose a product
You must enter your date of purchase
You must choose a place of purchase
Computer Information
Order Info:
Your Message
You must provide a question or problem description

Please upload any documents that may help us to resolve your inquiry quickly. A receipt or proof of purchase is required to initiate a warranty claim. Simply upload an image of your sales receipt for review. This image can be a picture from a mobile phone camera, screenshot of an e-receipt, or scan of a physical receipt. File size cannot exceed 2MB.



Phone

(401) 658-5773

Tips Before You Call

Before you contact support please visit our frequently asked questions page and our knowledge base which may help to answer your question quickly.

Please have your product documentation with you, including serial number.

When calling for help using a product, have your system powered on, and software running whenever possible.

Install any available updates for your product.