Support Knowledge Base - Tutorials

iLok Universe | Redemption/Activation Issues and How to resolve them

Are you getting a "Code Redemption Reached" error? Is your activation stuck on an old inaccessible computer? This video will go over some of the most common issues you may run into when trying to authorize your software. This process can be used with AIR,


iLok Universe | Deactivating & Transferring Licenses with the iLok License Manager

Are you planning on switching or replacing your computer? Do you have to reinstall your operating system due to malware or viruses and are trying to remove your activations? Say no more! This video walks you through the process of Deactivating and Transfe


iLok Universe | Activating a Second computer with the iLok License Manager

Now that you have successfully redeemed your license key in the iLok license manager you may be wondering "how can I activate a second computer?" Not to worry! This video walks you through the proper steps to get your second computer activated. This proce


iLok Universe | Managing your Activations with the iLok License Manager

Is this your first time activating a license with the iLok License Manager? Not to worry! This video walks you through the process of making your iLok ID, installing the iLok License Manager and redeeming the license key for your software. This process ca


The Importance of Room Acoustics

Nothing can make or break the sound of your performance, your rehearsal space, a recording venue or a home entertainment system more than room acoustics. You may have the very best instruments, speakers, amplifiers and recording equipment and you may have


Understanding Frequency Response - Why it Matters

All of our hardware brands have multiple units that specify their frequency response. The concepts of frequency response, frequency range, audible frequencies, how frequency relates to musical notes, etc. are absolutely central—critical—to und


Activating and Deactivating AIR and Sonivox Plugins

Before getting started with your new AIR or Sonivox plugins, they'll first need to be authorized. While there are several ways that you can do this, the most efficient method is entering the license directly into the iLok License Manager. This article wal


SONiVOX - Managing Authorization Codes and Licenses

SONiVOX utilizes Pace/Eden security created by iLok. Any software that uses Pace/Eden security can be de-activated if necessary, using the included iLok License Manager which is installed with any SONiVOX software title. The license can then be re-activ


SONiVOX Eighty Eight Ensemble 2 - Installation and Authorization

Our flagship piano instrument is not just any piano. Eighty Eight Ensemble 2 is an exceptional recreation of the Steinway 9-foot CD 327 grand piano. Meticulously sampled and expertly voiced, Eighty Eight Ensemble 2 provides every composer, pianist, and mu


Adding Plug-ins to Presonus Studio One 2

This article walks you through loading your Plug-in into the Presonus Studio One 2 software and getting setup with an Instrument track. For this example, we will be using AIR Hybrid 3.


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