Support Knowledge Base
macOS 11 Big Sur Compatibility
SONiVOX has been actively testing all current software titles with each beta release of macOS 11 Big Sur. We understand how important it is for all our users to know exactly what works before they make the jump on any new updates. Please refer to this art
macOS 10.15 Catalina Support for SONiVOX Software
macOS 10.15 Catalina is currently in its beta stage and preparing for release. SONiVOX has been actively testing all current software with each beta release to guarantee our users know exactly what works before they make the jump to the new operating syst
iLok Universe | Redemption/Activation Issues and How to resolve them
Are you getting a "Code Redemption Reached" error? Is your activation stuck on an old inaccessible computer? This video will go over some of the most common issues you may run into when trying to authorize your software. This process can be used with AIR,
iLok Universe | Deactivating & Transferring Licenses with the iLok License Manager
Are you planning on switching or replacing your computer? Do you have to reinstall your operating system due to malware or viruses and are trying to remove your activations? Say no more! This video walks you through the process of Deactivating and Transfe
iLok Universe | Activating a Second computer with the iLok License Manager
Now that you have successfully redeemed your license key in the iLok license manager you may be wondering "how can I activate a second computer?" Not to worry! This video walks you through the proper steps to get your second computer activated. This proce
