Submit a Support Request

*El Capitan Support

To submit a support request please fill out the support form below as completely as possible. Note, fields marked with a * are required.

Support Inquiry

Contact Information

Product Information

Purchase Information

Computer Information




Support Hours

We are available to help you 8:30am - 6:30pm EST Monday through Friday (except holidays).

Tips Before You Call

Before you contact support please visit our frequently asked questions page and our knowledge base which may help to answer your question quickly.

Please have your product documentation with you, including serial number.

When calling for help using a product, have your system powered on, and software running whenever possible.

Install any available updates for your product.